About Anchor Total Care
Built to be the provider families actually need, shaped by real experience, guided by Carol Schoen’s legacy, committed to staying when others step back.
Our Back Story
Born from responsibility, not a business plan
Anchor Total Care wasn’t born from a business plan; it was born from responsibility. For over a decade, our founder worked the front lines of care coordination, navigating the friction of shifting diagnoses and the weight of family crises.
A clear pattern emerged: traditional care holds on easy days but fractures as complexity grows.
We saw daughters and spouses forced to become case managers, losing their primary role just when their loved ones needed them most. Families didn’t need another staffing agency; they needed a steady partner built to stay when others step back.
Anchor was created to be that partner.
The Woman Who Inspired Our Standard
The Story of Carol Schoen
Carol Schoen: The Legacy That Shaped Everything
Carol Schoen lived to 97 with a resilience that never wavered. Caring for her taught us that true support isn’t found in clinical protocol, but in the steady presence that anchors a family when circumstances are hardest.
During her final years, our founder cared for Carol through every challenge, medical crises, behavioral difficulties, and moments when walking away would have been easier. Carol recognized this commitment:
“You never give up on me. When things get hard, you commit harder. That’s what people really need. Promise me you’ll do this for others.“
After Carol passed that promise became our founding principle. She believed that every family deserves this level of devotion, caregivers who don’t withdraw as needs become more involved.
Her standard is now ours: stay engaged, communicate honestly, and never step back because the work becomes harder.
How Carol's Lessons Shaped Our Process
Carol Schoen taught us a truth most providers never learn: commitment must be structured, not hoped for.
You can't rely on compassion alone when dementia escalates or medical needs shift overnight.
Here's how we turned her wisdom into a system that families can depend on.
1. Free Care Assessment:
We listen to your situation to get an understanding of your needs, and challenges.
- Learn your story
- Discuss medical needs
- Learn what didn't work
- Cost, consistency, care quality
2. Continuity Matching:
We assign a dedicated caregiver matched for personality, clinical skill, and your specific situation
- Personality fit
- Clinical expertise
- Schedule alignment
- Cultural considerations:
3. Integrated Care Plan: Built to Adapt, Not Reset
We build a personalized plan that adapts as needs change. When health shifts, we adjust our approach, accordingly.
- Medical protocols
- Family Input
- Daily routines and preferences
4. Proactive Communication: Clarity Before Crisis
Daily updates before you have to ask. We coordinate with doctors, manage logistics, and keep you informed.
- Weekly check-ins
- Daily updates:
- Care team coordination
The Families We Serve
We work with daughters, sons, and spouses who are stretched thin and need a trusted partner.
Post-Hospital Transitions
Coordinating recovery while preventing gaps in care that lead to readmission
Exhausted Family Caregivers
Burned out from being the case manager instead of a family member
Long-Term Progressive Decline
Navigating dementia, Alzheimer's, or chronic conditions that require presence, not just task completion
Long-Distance Care Coordination
Managing a loved one's care from another state, needing communication and advocacy
Great Care Starts with Great Caregivers
JOIN OUR TEAM
At Anchor Total Care, we don’t just hire for skills; we hire for tenacity and heart. We believe that great care starts with caregivers who feel supported, respected, and empowered. By investing in our team, we ensure they have the emotional and professional bandwidth to invest deeply in your family.
Our caregivers aren’t just visitors in your home; they are trained advocates who carry forward the 15-year legacy of our founder’s expertise. We foster a culture of continuity that lets you truly get to know your clients and make a lasting impact.
- A Culture of Respect: We value your expertise as a frontline advocate.
- Consistency: We prioritize stable placements that allow for real relationships.
- Founder-Led Support: You are never left to navigate a “whirlwind” alone.
